FreeMove

By working together and sharing resources, we can offer our customers the same advanced mobile services they use at home - accessed and experienced in exactly the same way - throughout Europe as well as in many other parts of the World. Their experience when travelling will be of a virtual home environment. For example, customer service will be available in the language of their home network.

Business customers will be able to take advantage of a wide range of benefits including the option of streamlining supplier arrangements across alliance member countries and international harmonisation of services.

When you are part of the Freemove alliance you are part of the largest mobile community world-wide.

T Mobile

T-Mobile have a great range of handsets and price plans to suit all types of customers. Pay as little as £16 per month for 750 off peak minutes and 50 text messages per month, or talk anytime on one of the "Relax" price plans. Don't forget - currently all T-Mobile offers come with double minutes for the first 6 months!

Click on any phone to see offers that match your search

The Network

Mobile phones work by sending and receiving digital radio signals - much the same as those used for radio and television - to and from base stations.

Base stations link individual mobiles to the rest of the mobile network and to landline telephones. The base stations provide mobile phone coverage to a geographical area known as a cell.
These cells usually overlap so a signal can pass from one base station to another as a caller moves around. However, where there are gaps between cells or excessive demand, the signal may be lost and a call dropped. We work to fill gaps to make sure customers can use their phones at all times, wherever they are.

Radio signals are made up of electric and magnetic fields. The frequency of a radio wave is measured in Hertz (Hz) and is the number of waves passing a point in one second.

Frequencies between 30 kHz and 30 GHz are used for television, radio and mobile telephony. All of these appear on the Electromagnetic Spectrum (EMS).

Demand on the EMS is high, so to minimise interference between different systems the Office of Communications (Ofcom) places strict controls on the frequency bands operators can use.

T-Mobile operates at frequencies in the 1800 MHz band for 2G and 2100 MHz for the 3G network.

Technical information

Recycling

Developing countries can make use of phones returned in good condition. Recycling cuts down the environmental waste associated with breaking up a phone.

Fonebak provides a safe and environmentally responsible way to manage the return of these phones and associated accessories.

To receive your cheque, download our leaflet on recycling. Complete the form with your details and return, along with your phone, in an envelope addressed to:
FREEPOST T-Mobile Recycling.

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Enviornment

Taking compliance with environmental laws as a starting point, T-Mobile works to ensure that it prevents pollution and minimises the impact on the environment when undertaking any of its activities.

T-Mobile UK has an existing Environmental Policy and an Environmental Management System consistent with the principles of ISO14001.

Objectives stated in our Environmental Policy include :
continually improving the efficiency of our resource usage;
minimising waste generation through the application of reduce, reuse and recycle practices;
working with our employees to adopt sound environmental work practices, and by providing adequate training and resources to ensure practices are carried out;
insisting that our contractors and suppliers meet the same stringent environmental standards we have set for ourselves; and
being open and responsive to the environmental concerns of the community and government.

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